1- For soft play reservations, an extra fee will be added for each additional adult beyond the reserved number.
2- For birthday reservations, a fee will be charged for each adult attending the reservation, excluding the reservation holder's own parents.
It should not be added in the booking step because when the reservation is made, the extra adult count is automatically added to the cart so that it can be entered
When entering the number of extra adults, these points should be taken into consideration.
- No rules specified.
Extra Adult Price
For each extra adult, an additional fee of £3.5 will be charged. For detailed information, please refer to the description section within the card.
Yes. Full payment is required at the time of booking for all online reservations. Payments can only be made by credit or debit card, and cash payments are not accepted for online transactions.
No. You can make your booking either through our official website or by visiting our store and speaking directly with a member of our team. Our staff will be happy to assist you and help arrange the most suitable date and time based on availability.
For written cancellation requests made more than 7 days before the event date, 80% of the total amount will be refunded. For cancellations made within 7 days of the event, no refund or date change will be possible.
Payment in the birthday package covers children only, and the refreshments are for children only. Each parent attending the birthday party is charged an additional per-person fee.
For hygiene, safety, and health reasons, outside food and drinks are not permitted within our premises. This policy helps us maintain our food safety standards and ensures the well-being of all our guests.
Yes, however, only birthday cakes for which the family has accepted full responsibility in writing are permitted. In such cases, a complete list of the cake’s ingredients and potential allergens must be provided to us in writing prior to the event.
Yes. For safety and security purposes, FUNLORD operates 24-hour CCTV monitoring throughout the entertainment centre.
Unfortunately, as we operate with limited capacity and scheduled bookings, we kindly ask guests to vacate the area after their party so that the next group can enjoy the same comfortable experience. Thank you for your understanding and cooperation. 🌸
The health and safety of our guests are our top priority. All food and beverages served at Funlord include clear ingredient and allergen information.
If you or your child have any food allergies or special dietary requirements, please make sure to inform our team during booking or before the event.
Each child attending the party is chargeable, and at least one parent or guardian must be present for supervision.
